COVID-19 Update

 

Dear Friends,

 

Keeping our customers and employees safe during this time is our top priority!  It is important for you to know that we have taken the necessary mandated precautions in our dealership to keep our employees, customers, and vehicles safe.

Increased Sanitation Guidelines: Employees are encouraged to wash hands frequently. We have increased the frequency of cleaning public areas and use hospital-grade disinfectants. We will be regularly disinfecting all of the most touched surfaces in the dealership, including, but not limited to:

door handles, both showroom and test drive car interiors, desks, reception areas, restrooms, etc. Wipes and hand sanitizer are available at our reception desk.

Service and Free Loaner Vehicles: We will come and pick up your vehicle for service, should you not want to leave your home. We will bring a FREE loaner vehicle to you to use while we repair your vehicle. After your vehicle has been serviced, we will deliver your vehicle back to you disinfected.

Research Online: Our Ken Stoepel Sales Team are here, online, and ready to answer any questions you may have about our large online selection of vehicles.

Video Walk-Arounds: Interested in a specific vehicle? We will make a customized video walkaround just for you. We'll go in-depth and explain all the options available on any vehicle you would like to see, new or pre-owned.

Test Drives, Delivered: Want to get a closer look at a certain vehicle? We'll bring the test drive to your door, disinfected and ready for you! 

100% Online Buying Process: Whether you are interested in a new or pre-owned vehicle, you can easily purchase online, and we'll deliver it to you FREE anywhere in Texas!

Disinfected Vehicles: With each vehicle we are making it a point to thoroughly clean the interior with disinfectant before and after anyone comes in contact with it. 

My team and I will continue to do all that we can to ensure the safety of our customers and team members. We will continue to monitor the situation, and our thoughts are with everyone currently affected by this virus. 

Working together, we will all pull through this and we appreciate your continued long-standing support of our dealership. You all are the reason we are Hill Country Proud Since 1966.

 

~Terry Massey,

General Manager Ken Stoepel Ford 


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