400 Sidney Baker St S
Directions Kerrville, TX 78028

  • Service: (888) 244-1081
  • Sales: (888) 240-8403
  • Parts: (877) 887-2439
  • Quick Lane®: (877) 822-0793

Reviews

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October 25, 2015
Greg
I needed to replace a company vehicle that I was turning in and had my eye on the Ford F-150 Supercrew XLT. When I pulled in Gary Washington met me in the parking lot and showed me around. I got a good idea of what was on the lot and the different options in about an hour. I told Gary I would be back in a couple of days after I did a little more research. When I came back I knew exactly what I wanted and we finished the deal in less than an hour. The team was able to beat the best True Car es


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October 24, 2015
Aggie2013
Ken Stoepel goes above and beyond to get the best deal for their customer. Ben Gardner worked very quickly to get us exactly what we wanted! Thank you!! We look forward to many more purchases with the Stoepels.


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October 22, 2015
HillCoRob
Best auto purchase experience ever in 50+ yrs since 1st car. Walked in @ 5:30 PM looking for a new or used SUV within my budget; next day Gary W took the used SUV to my Mechanic to check it out after my wife tested it out; that evening we signed the papers with a good percentage rate Tom H had found for us. Everyone was very helpful, courteous and welcoming without a hint of push or vulterism as I have experienced elsewhere. Oh, Yes; I do recommend these people.


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October 07, 2015
virgil
My buying process had a few problems at first. And after the purchase there were a few problems which I was not happy about. But the reason I gave the dealership as high a rating as I did was they did there best to correct each problem and have continued to work with me after the sale. The service department has continued to be courteous and fair. I will probably buy my next vehicle there. The lady that sold me the care is honest and worked very hard to make sure I was satisfied.


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October 01, 2015
sheila
Everytime I need anything for my ford vehicle i can call Tommy Terrell its very freindly, and quick i got my parts got my car taken care of with no problems


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September 26, 2015
barbierw
We went in with expectations of purchasing 2 vehicles for a good deal..and.... We left with 2 vehicles!!! Great customer service. All very friendly and helpful!!


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September 22, 2015
Wild Bill
I am 79 years old and Ann is 78. We have owned a lot of cars over our 58 years of marriage, but this has turned out to be one of the most enjoyable, thanks to Mr. Sam Hernandez! He has proved to be very knowledgeable, friendly, and anxious to help us buy a car we can be proud of!! After I put a few more miles on my F150 I will be back to buy one from Sam! Ann and. Bill Armentrout


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August 27, 2015
Happycustomer2015x2
Our experience with Ken Stoepel Ford Lincoln Dealership was delightful. This was the second vehicle we purchased from them. Once again the personal care,, attention and excellent service provided by our salesman, Benjamin Gardner, made this a most pleasurable experience. His friendliness, consideration and knowledge is a positive reflection of the Ken Stoepel Deslership. No pressure, just a relaxed, informative and pleasant atmosphere. We will definitely return for any additional vehicle needs


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August 17, 2015
Gigi
It is great to see a Ford/Lincoln dealership that demonstrates their pride in what they sell. Full service facilities, great inventory and fair price. Well trained staff - Gary Washington not only made the buying experience fun, he continually recognized each area of the dealership and the importance of their team. Our 2016 Explorer is great! Stop in and visit before you make a buying decision.


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July 24, 2015
Texas Coast
Gary did a great job in helping with the purchase of our 2014 Ford Expedition. He is a genuine and friendly person, who effortlessly helped us with this transaction. If he did not have the answer to a question he was able to find it in short order.


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July 21, 2015
pcavionic
Mr. Washington helped us out from working with us to assisting our daughter in obtaining her drivers license. Any time we have had any requests such as can you show our daughter where the oil, windshield washing solution and antifreeze is - Mr. Washington has proactively acted and directed our daughter to a member of the maintenance department to explain and show her where things are. To top it off she was notified about a 4 point inspection that relieves our stress when she goes to school. As


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July 19, 2015
Story7
In 40 years of buying cars, this was the best experience I have had. Ben is knowledgeable and very helpful. Recommend him and the company to anyone!


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July 17, 2015
Austin 77
My experience was top notch..my rep was awesome. ..it was timely and courteous...I would definitely recommend this place to my friends.. thank you Garry for your professionalism and courtesy to my family through the whole experience


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July 13, 2015
Kat1
We are repeat customers of Ken Stoeple Ford in Kerrville and highly recommend Sam Hernandez, since he is very knowledgable as well as helpful. He is also very friendly and seems to have a knack for selecting the right vehicle for our current needs.


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July 08, 2015
Airtech A/C & Heating
I have purchased many vehicles from Ken Stoepel. Your selection and quality of vehicles have always been excellent! Alfred Hernandez is one the best and his customer service is top notch!!


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July 03, 2015
Dr. G
My wife and I just purchased a new car from Alfred. We could not have asked for a better salesman or a better dealership to purchase from. Everyone on the team was willing to work with us, answer any question we had, and made us feel like their #1 priority. I will continue to give this dealership my business because I can promise you will not find this kind of quality anywhere else.


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July 02, 2015
72 Degrees
Ben helped out in every way he could have thought possible! He went the extra mile in answering all our questions, and was amazing in helping out when he could. I would recommend him to any business or individual looking to buy!


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June 30, 2015
mcpc1
Gary at Ken Stoepel Ford Lincoln was fantastic! We live in the North East and Gary was extremely helpful in showing, driving and spending time with our daughter to obtain her first car. Without him there we would never have been able to go through this process in 2 days. He was fantastic and stuck with us. My daughter was incredibly happy with the way the car was detailed and cleaned. Gary, THANK YOU VERY MUCH!


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June 30, 2015
kristina.m.h.
I just recently purchased an Used car from Alfred, the car looks great and has all the features I was looking for in a car. He worked with me to get the payments in the budget needed. I am so happy with my car!


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June 30, 2015
Sweetride
Have been searching the area for a new used car for several months, I have walked out of a few dealerships due to a high pressure rat-a-tat sales pitch. My salesman, Ben Gardner, treated me with respect, patiently and honestly answered all my questions and made this a very pleasant buying experience. I left with a newer ride and new "friends and family".


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June 24, 2015
James1722
I felt like I was treated more like family than just a customer when buying my new truck I Would recommend this dealership to others


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June 24, 2015
Wrights
Our most recent purchase at Ken Stoepel Ford was one of several purchases we have made over the years. Our salesman, Alfred Hernandez delivered top notch service from start to finish and has taken care of our personal as well as business needs. We would not shop anywhere else!


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June 21, 2015
Kmoritz1
Best car buying experience I've had yet. I was able to test drive my car, negotiate a price, and have a brand new car in my drive way the next morning. Ken stoepel has some of the friendliest car salesmen I've ever worked with, and I would recommend them to all of my friends!


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June 19, 2015
ChipQuinn
I really enjoyed doing business with Benjamin Gardner..Very professional but without the pushiness that I've experienced with other salespeople elsewhere. Answered every question I had & I never felt any pressure. I would definitely return to this salesperson & dealer if I ever purchase another Ford or Lincoln..


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June 18, 2015
DebWalters
Our sales rep, Benjamin Gardner was instrumental in making our experience at Ken Stoepel Ford a wonderful journey. It was our first visit to the dealership and Benjamin caught us in the parking lot looking at trucks. His knowledge of the product and his professionalism and attitude was the reason we ordered a new truck. He kept in touch with us regularly during the waiting period and when our new truck arrived, he texted us a picture of it still on the cargo truck. He was just as excited as


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June 14, 2015
codydudzik
This was my first time buying from here. They have a very helpful, friendly, knowledgeable and professional staff. The dealership was very clean and organized. It was truly one of the best car buying experiences I have ever had, I will definitely be back.


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June 03, 2015
Cobbs
Our salesman Nathan was extremely helpful. We went to Stoepel because the prices seemed too good to be true. They weren't! Our salesman was patient, accommodating, and informative. Finance process was painless.


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May 30, 2015
Nahemi
Working with Sam was a great experience. Everything I was looking for in a truck he was able to find. He really listened to my my needs and wants. He wasn't just another car salesmen pushing people into cars that they didn't need . His customers were people not numbers to him so if tour looking for a truck or anything in general. I recommend seeing Sam Hernandez at Ken Stoepel Ford.


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May 30, 2015
Pearl
We were very favorably impressed with the staff and service at Ken Stopel Ford Dealership in Kerrville, TX. All were extremely courteous and professional and treated us with the utmost respect. A tour of the facilities and an instroduction to the team members was certainly a step above past experiences. Thank you! John and Nancy


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May 29, 2015
Cary
Gary was a pleasure to deal with and very attentive to our needs. This has been true in all of our dealings over the years with the outstanding folks at Ken Stoepel Ford.


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May 28, 2015
Vandrew13
The people at Ken Stoepel Ford were great! They displayed a great deal of hospitality, and treated my family and I like we were part of their family. Gary Washington was a great salesman. He answered all of my questions, and got me in a vehicle I truly loved.


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May 22, 2015
jake_g1234
We were at another dealership and called to and spoke with Nathan B on the phone. We told him what we were looking for and he went out to the lot to make sure he had it. He called back told us he had it and we showed up and the Explorer we wanted was ready. We were also looking for an f150 and their price was unbeatable on both so we said why not. It was an overall wonderful experience and I highly recommend Ken Stopel.


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May 22, 2015
Expedition
If you are in the market for a new vehicle I highly recommend Ken Stoepel. Peggy was the most amazing individual to work with. She made my car buying experience better than I've ever had( and I've bought a lot). She was very helpful and works for you the buyer. No doubt that I will use Peggy for any future vehicle purchases.


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May 21, 2015
Mtatsch
Great people to deal with working with Sam made my car buying experience fun, quick, and easy! So if you are in the market for a new vehicle go to Ken Stoepel and talk to Sam


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May 19, 2015
Michele Frizzell
We were pretty picky with the type of vehicle we were looking for and the staff at Stoepel, namely Sam, got us exactly what we asked for! Thanks!


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May 18, 2015
danokimberly
I will definitely go to Ken Stoepel again.... Ben Gardener, by far the most helpful, professional, and customer service oriented individual that I have ever encountered. I have bought cars before, but he made it extremely fun. YES FUN!! I wasn't all stressed out. Ben absolutely made me feel like a valued customer and he is always friendly and is ready to answer any questions, and he is always willing to go above and beyond for the customer. And My New 2014 F150...WOW..Love love my truck :)


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May 16, 2015
Ontiveros
We just wanted to thank Sam Hernandez awesome car sales person.We had a great experience purchasing our vehicle with no issues.We look forward in seeing him soon in the future for another purchase.


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May 15, 2015
Ron
Alfred and All the staff has been GREAT to Deal With. If I need to buy another vehicle I will go to Ken Stoepel first. Ron


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May 14, 2015
Samanthatondre2015
This was my first time buying a car EVER and Ken Stoepel was great but there employee, Ben Gardner, was excellent! My mom bought her Kia from him a few months ago and insisted that when we went to look for me, we had to go back there and as for Ben, and I see why! He genuinely cares about his customers. He isn't just trying to make the sale- he wants to put you in something that is perfect for YOU! And that's exactly what happened. Such a fun experience! Ben handled all the problems, que


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May 11, 2015
johnny
We ordered a new King Ranch Expedition, and the entire process was without any problems. The vehicle came on time and as ordered. Michael Herbert was a pleasure to work with, a salesman of real integrity.


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February 28, 2013
Lrmc
I purchased a 2011 Ford Mustang from Stoepel Ford in Kerrville and was treated very well. The staff appeared interested in working with me to find the right vehicle. They have worked with me to resolve all concrens I encountered after the sale. Sam Hernandez continues to check with me to ask whether there are any issues that need attention.


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April 20, 2012
aguirmf
My review and feedback is based on my experience with Ken Stoepel Ford’s Service Department. The professionalism and courtesy extended to my family and I by your staff is beyond anything I have ever experienced by any service group I have ever worked with. To be clear, we were on our way to a funeral, an already stressful situation, and then broke down, albeit by my hand, in Kerrville. I called the dealership in Houston where I purchased my truck and was instructed to take it immediately to the


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October 20, 2011
nagydonna
On a vacation trip and saw a new expedition on a lot in Virginia. I got on the internet to see what kind of price I was looking at for the options I liked. In about 10 minutes Sam from Ken Stopel Ford called me. We had talked before but I was not ready to purchase a new vehicle at the time. We set up to meet as soon as we arrived home. On October 11, 2011 we purchase or third expedition from Ford. We also have a 2007 Freestyle that the dealership is trying to get me to trade in. Thanks F


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October 20, 2011
greenstallion
With each of the three vehicles that I have purchased at Ken Stoepel Ford, I had a great experience. The salesman, Michael Rodriguez was excellent. In addition, I have had superb service for all three vehicles. I highly recommended Ken Stoeple Ford for your next vehicle purchase. I also recommend their outstanding service department for all your service needs.


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October 20, 2011
jdcountrygirl31
Ken Stoepel Ford provides a friendly environment with employees that are ready to help you with whatever you need. Upon my arrival at Ken Stoepel Ford on June 22, 2011 I was met by Alfred Hernandez who was very helpful and polite. I knew exactly what I was looking for and what I wanted to see. He found the Ford Escape I was looking for and showed me the features and explained the vechile to me, we took the escape for a test drive and he answered all the question I had. He was very helpful and pa


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September 25, 2011
c_ake
My wife and I can't express enough the wonderful experience we had at Ken Stoepel Ford Lincoln! Our family has purchased four vehicals from Stoepel Ford and this is one hassle free dealer to work with. Two new and two used vehicals and counting. A+


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June 19, 2010
jgafiuk
I was desperately in need of a car; I began shopping around online. I found a beauty of a car with Stoeple Ford. From start to fininsh the customer service was off the chart. Everyone there makes sure YOU are the most important part of the car purchasing process. YOU decide, and they assist in making everything happen in such a smooth fashion. You cannot help but feel and know that you are taken care of by the best of the best. Mike assisted me with the car, Thomas, took care of the financia


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May 25, 2010
texasjack
I recently moved to Texas from Florida. I was in need of an oil change and the places I had contacted were extremely high compared to the price for the same service in Florida. I started searching the car dealerships for discount coupons. I couldn’t find one for Ford. I then picked up the phone book and called Ken Stoepel Ford in Kerrville. Michael Rodriguez was the person I talked to. I explained the situation to him and also had told him that having it done at a car dealership was a last re


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August 24, 2009
happyone12
I brought my car in for an oil change one weekday morning as I was in a hurry for work. They also had a coupon on a website for an oil change which was great ! They got me in and out quickly and even noticed a low tire and quickly fixed that. This was a wonderful experience with very nice employees. Thank you Ken Stoepel Ford!!!!


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July 11, 2009
gerald12
mike and the entire staff were kind and very helpful with any questions that arose.From the minute that you walked in the door the gave you the feeling that they operated they dealer ship in a family run atmosphere.Also there follow up phone calls shows that they care about you. I would highly recommend to any body looking to purcase a vehicle.


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